PhonePad Caller ID.

by Admin on April 25, 2012

PhonePad’s Caller ID feature can identify callers when they ring and automatically display their details if they are in the PhonePad Address Book.  The Received Calls feature keeps a history of all calls received, even when you’re out of the office.

To use these features though, you need more than just PhonePad.  You will need some hardware – a TAPI-compliant device (such as a modem, telephony card, etc.) connected to your computer and telephone (or phone line).  The diagram below shows how it works.  There are four main components for TAPI.

Your telephone is connected to the TAPI device, which is connected to your computer (if it’s an external device). When a call is received, the call information is sent through TAPI (which is part of the Windows operating system) to PhonePad.

 

Many voice modems have TAPI support but you should verify this with the vendor before purchasing.  We have a free program you can download to test any modem with TAPI: http://cybercom-software.com/blog/index.php/2011/10/testing-caller-id-on-a-tapi-device-2/

 

 

{ 0 comments }

MessageSender 5.09 Has Been Released.

March 19, 2012

A new version of MessageSender is now available.  Version 5.09 has the following changes: Fixed issue with Activity Log. Fixed screen refreshing issue that can occur on Windows 7 machines. Minor fixes. If you are upgrading from a previous version of MessageSender 5, you will need to stop and uninstall the MessageSender service (this can [...]

Read the full article →

MessageSender: Forwarding Messages via SMS with SMS Global.

March 15, 2012

Before you can use MessageSender to automatically forward your phone messages to your cell/mobile phone via SMS (Short Message Service), you need to establish an account with an SMS gateway provider.  In this article, we are going look at doing this using SMS Global. Generally, you don’t have to sign any contracts or sign up [...]

Read the full article →

Reminder About Support for the Next 2 Weeks

November 6, 2011

As previously mentioned, support will be a little slower than normal for the next couple of weeks.  From Nov 7 to Nov 18 2011, our office will be closed while we take a short break before commencing some serious development work on the next major release of PhonePad.  We will still respond to your support [...]

Read the full article →

Important Support Announcement

October 30, 2011

Generally we work and provide support 363 days of each year. This year we are taking a short break as we prepare for a new period of intensive software development, so our office will be closed from November 7 to November 18, 2011.  This will affect sales and support: Email support will still be available, [...]

Read the full article →