Well, This is Embarrassing…

by Steve on July 21, 2010

…and annoying.  For some reason our domain name registrar didn’t auto-renew our domain name, sent us no notification or warnings, etc. and our main domain was taken off the air, despite the fact we have been with them for around 14 years or so.  As soon as we realized what had happened we got it sorted out, but it meant the website was down for at least 24 hours.  If you had problems reaching our website or contacting us, please accept my apologies.

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PhonePad 4.15 – Coming Soon.

by Steve on June 10, 2010

If all goes according to plan, PhonePad 4.15 will be released within the next week or so.  In addition to improved performance and some other changes, we think you will appreciate the enhanced Follow Up functionality.

This will be a free upgrade for all licensed PhonePad users.

Stay tuned.

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Setting Up Receptionist Access for a PhonePad User

May 17, 2010

With PhonePad’s Receptionist mode, users can access the Inboxes of other users.  This is how you set it up: Navigate to the PhonePad folder and run PhonePad Admin.  Login using the default administrator account (or an administrator account you have created). Select a user from the list of users, then select the Edit User option [...]

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Default PhonePad Administrator Account

May 17, 2010

When you first install PhonePad, a default administrator account is automatically created for you.  The login details are: Username:          Admin Password:           admin Use this account to login to PhonePad Admin.  Once logged in, it is recommended that you change the password or create a new administrator account and delete or disable the default account. If [...]

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Adding Users to PhonePad

May 16, 2010

You can’t do much with PhonePad if you don’t add any users.  Without users, you won’t have anyone to send phone messages to or receive phone messages from, so let’s go through the steps for adding users. The first thing you need to do is run the PhonePad Admin module and log in using a [...]

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Setting Up Your PhonePad Connection Correctly.

January 26, 2010

We’ve had a few support emails recently about connection problems when using PhonePad in “Local Mode”.  These have been caused by mapping issues with the PhonePad data folder. Here’s how it typically happens.  PhonePad is installed on a shared drive on the server.  When the connection setting is done, it is based on the mapping [...]

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Happy New Year!

January 1, 2010

All the best to you from everyone here!  We hope you have a great 2010.

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Seasons Greetings!

December 20, 2009

Seasons greetings! To all PhonePad users, those thinking of becoming PhonePad users, and to those who decided PhonePad isn’t for them, we wish you and your families all the very best for this holiday period. PS. Support will be available over the holiday period, with the exception of Christmas Eve, Christmas Day and New Year’s [...]

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New DBRepair Version 4.13.

December 19, 2009

We have just released a new version of DBRepair, the utility for fixing problems with your PhonePad data.  This new version has an improved interface and can fix problems the previous version couldn’t. During the repair process with previous versions it would sometime appear as though DBRepair had frozen, when in fact it was not [...]

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