Manage your phone messages quickly and easily with PhonePad!

PhonePad Version 5.55.4 Has Been Released.

We are pleased to announce the release of PhonePad Version 5.55.4.

Changes in This Release

  • ADDED – Link to new CSV Header Editor has been added to Address Book Import window.
  • IMPROVED – The Address Book Import process now allows any phone number field to be the mandatory phone number field.
  • FIXED – Under the Label Editor, the Date of Birth and Emails settings were not being saved, preventing them from appearing on phone message forms.
  • FIXED – Date sorting in Master View doesn’t work correctly.
  • FIXED – Master View not showing all messages.
  • Minor fixes and improvements.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.  Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.  Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.  If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.  This may need to be done on the both your Server or Host PC, and your workstations.

Downloading the Update

You can download the update from your My PhonePad account or by selecting Server Updates from the System Admin menu and clicking Check for Update (you will need to log in as an administrator). If you are a trial user you can also download the update by selecting Server Updates from the System Admin menu and clicking Check for Update (you will need to log in as an administrator). Please contact Support if you have any problems or questions.

How Long Will It Take PhonePad to Pay for Itself?

When considering the purchase of PhonePad, one thing to think about is how quickly can you recoup your investment?.

To make this easier for you to work out, we have produced a handy little calculator.

Give it a try below by entering the number of users you would have, and the average hourly rate your staff gets paid, then click the Calculate button.

You may discover that it’s a lot sooner than you think.

 

Now here’s the really cool thing.

The free trial period is 8 weeks, but many trial users find that they recover the cost of PhonePad in a couple of weeks or less, while they’re still in the trial period.

That means that PhonePad has already paid for itself before they have even purchased it!

Go ahead.  Give it a try now!

Making Importing Contacts Easier.

When importing contacts into PhonePad, it expects the data to be in a certain format.

Firstly, the file needs to be in CSV (Comma Separated Value) format.

Secondly, the first row of the CSV file needs to have the field name for each column in the file.  This is common practice for CSV files.

And thirdly, the first row of field names need to match the field names that PhonePad is expecting, although the order doesn’t matter.

We have just released a tool to make it easier for you to ensure that your CSV file complies with these requirements, and to make changes if it doesn’t.

It’s called CSV Header Editor.  Yeah, it’s not a very imaginative name but it does describe what it does.  Maybe we should have spent more time coming up with a cooler sounding name.

Anyway, CSV Header Editor will check the column field names for your CSV file to make sure they match the field names PhonePad is expecting during import, and it makes it easy to change them to the correct field names if any don’t.

Phone Pad message logTo change the column name, all you have to do is select the column, and then select the correct field name from the drop-down list.

You can download CSV Header Editor now.

PhonePad Version 5.55.2 Has Been Released.

We are pleased to announce the release of PhonePad Version 5.55.2.

Changes in This Release

  • IMPROVED – Address Book Import feature has been simplified to make it easier to use.
  • IMPROVED – Address Book Export now exports field names.
  • IMPROVED – Control Bar can now be docked at Top, Bottom, Left or Right.
  • Minor fixes and improvements.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.  Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.  Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.  If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.  This may need to be done on the both your Server or Host PC, and your workstations.

Downloading the Update

You can download the update from your My PhonePad account or by selecting Server Updates from the System Admin menu and clicking Check for Update (you will need to log in as an administrator). If you are a trial user you can also download the update by selecting Server Updates from the System Admin menu and clicking Check for Update (you will need to log in as an administrator). Please contact Support if you have any problems or questions.

PhonePad Version 5.55.1 Has Been Released.

We are pleased to announce the release of PhonePad Version 5.55.1.

Changes in This Release

  • NEW – Select a message and forward it manually using Pushover.
  • NEW – Welcome message added to end of PhonePad 5 Server installation.
  • NEW – Admins can now check for and download Server Updates from within PhonePad. Requires current update plan for licensed users. Also available to trial users.
  • FIXED – Message ID column was appearing in message lists even when it was unselected.
  • FIXED – Notifications not being displayed when user has access to other Inboxes.
  • FIXED – Recipients weren’t always displayed in message lists (when the column was set to be visible).
  • Minor fixes and improvements.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.  Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.  Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.  If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.  This may need to be done on the both your Server or Host PC, and your workstations.

Downloading the Update

You can download the update from your My PhonePad account or by selecting Server Updates from the System Admin menu and clicking Check for Update (you will need to log in as an administrator). If you are a trial user you can also download the update by selecting Server Updates from the System Admin menu and clicking Check for Update (you will need to log in as an administrator). Please contact Support if you have any problems or questions.

A PHONEslips Alternative?

So you’re minding your own business, running your business, when one day you Phoneslips Alternativesuddenly discover that the software you have been happily using for years to log your phone calls and manage your phone messages will soon be no more.

Aaaarrrrggghhhh!

If you are a PHONEslips user then that was probably you we heard screaming.

So what now?

There’s probably no point hanging on to software that is now only partly functional, and that may stop working altogether after future Windows updates.

Time to look for a PHONEslips alternative, I guess.

Well if you’re reading this then lucky you!  You actually found your PHONEslips alternative!Phoneslips Alternative

Good work.  Well done.

I’d like to introduce you to your new best friend: PhonePad.

PHONEslips and PhonePad are similar in so many ways, and quite different in others.

For instance, the things that they can do are quite similar, but they are done in completely different ways.

Don’t let that scare you though.

PhonePad is pretty friendly.  And with it’s modern, clean user interface you should be able to get used to it quickly.

Have a look at the help files (available on your computer and online) and you will see lots of screenshots and step-by-step instructions.

And then there’s the stack of video tutorials online that show you exactly how to do things the PhonePad way.

Here are some key PhonePad features:

  • Log Phone Calls Fast.  With it’s built-in time saving features like auto-complete, you’re able to log phone calls quickly.
  • Your Inbox.  Each user’s messages are located in their personal Inbox.  Messages are color-coded and feature status icons so that it’s easy for you to identify each messages’ status.
  • Sent folder.  A copy of all messages you log are stored in the Sent folder.
  • Organize yourself with folders.  Create multiple levels of folders to organize Phoneslips Alternativeyour messages.  There are personal, public and group folders.
  • Follow Up Tools.  Comprehensive follow up tools enable you to keep a complete history of all phone calls for every client.  They also ensure that calls are returned on time, every time.
  • Reminders.  Never forget to follow up a call or do a task.
  • Searching.  The extensive search tools enable you to find any message quickly.  Search by caller, company, phone number and so on, or search within the message text.  Whole words, or partial, it doesn’t matter.  You’ll find it.
  • Access Multiple Inboxes.  Get access to other user Inboxes.
  • Management Tools.  Performance statistics, graphs, reports, etc. give you an overall view of every phone message, and can help you identify any bottlenecks.
  • Address Book.  The full blown Address Book can retain a tremendous amount of details about your clients.
  • Form Customization.  Don’t like some of the labeling on the message forms?  Well change them with the special editor.
  • Automatic Message Forwarding.  Have your messages automatically forwarded to you by email, SMS and Pushover.  Or send them manually.PhonePad Alternative
  • Remote Access.  Login to PhonePad over the Internet from any location outside of your network.
  • Zero Configuration.  PhonePad’s Auto Discovery means there’s no need to point workstations to the server’s location.

There are so many more features – too many to list here.

Just in case you didn’t know, we have a 60 day free trial so you can try PhonePad first.

Have a look at the special offer we have for PHONEslips users looking for a PHONEslips alternative: https://www.cybercom-software.com/pages/phoneslipsoffer

Did you know we provide free email support?  And did you know that we have been developing and supporting software for nearly 25 years?

 

 

PhonePad Version 5.54.0 Has Been Released.

We are pleased to announce the release of PhonePad Version 5.54.0.

Changes in This Release

  • UPDATED:  Buttons for WhereRU and the ToDo List have been added to the Control bar.
  • UPDATED: Message columns can now be set for all message lists via the new button on the Settings toolbar in PhonePad.
  • FIXED: Label for message action wasn’t displaying.
  • Minor fixes and improvements.
PhonePad phone log

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.  Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.  Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.  The update will update your database whereas the setup program will overwrite it with a blank database.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.  If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.  This may need to be done on the both your Server or Host PC, and your workstations.

Important Information If You Are Updating from PhonePad Version 5.35.x

Some code was added to the PhonePad loader program (the blue window with the PhonePad logo that finds the server connection) to log what security software was installed on the workstation that we would use to diagnose any startup issues. Unfortunately on some Windows 7 workstations this caused the PhonePad loader to just sit there and do nothing.  We don’t know why this would have caused this and, as far as we have been able to ascertain, it only affects Windows 7 workstations. This code has been removed so this problem should no longer occur once these workstations have been updated to 5.36.0 or higher.  However, it does mean that the PhonePad Version 5.36.0 workstation setup program will need to be manually downloaded and installed on any affected workstations.

Downloading the Update

You can download the update from your My PhonePad account. If you are a trial user please contact Support for a download link for this version. Please contact Support if you have any problems or questions.