Reminder About Support for the Next 2 Weeks

November 6, 2011

As previously mentioned, support will be a little slower than normal for the next couple of weeks.  From Nov 7 to Nov 18 2011, our office will be closed while we take a short break before commencing some serious development work on the next major release of PhonePad.  We will still respond to your support [...]

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Important Support Announcement

October 30, 2011

Generally we work and provide support 363 days of each year. This year we are taking a short break as we prepare for a new period of intensive software development, so our office will be closed from November 7 to November 18, 2011.  This will affect sales and support: Email support will still be available, [...]

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PhonePad Maintenance Release: 4.19.2.0

October 18, 2011

PhonePad Version 4.19.2.0 has been released to address some issues that have been discovered since the release of version 4.19: In some cases, messages in folders were not being found during searches – FIXED. Follow up details in folders were not always displayed correctly – FIXED. Added drop-down list for searches, which retains previous searches [...]

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Testing Caller ID on a TAPI Device.

October 16, 2011

Does your modem or other device support TAPI, specifically Caller ID?  To make sure that your device will work with PhonePad’s Caller ID features, check it with this new utility.  Download Caller ID Check and test it with your device. To use this utility, you will first need to select your TAPI device.  Next, click [...]

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A Sad Day.

October 6, 2011

We were very saddened to hear about the passing of Steve Jobs.  Thank you Steve for all of your wonderful products, but more importantly for your amazing vision and courage.  You will be missed.

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Helpdesk System Back Online

September 23, 2011

After almost a week without our helpdesk system since the upgrade, we’re please to announce that it’s back online due to an enormous amount of help from the vendor and our web hosting service (HostGator).   Unfortunately many emails that were in the Support email account have somehow been lost in the process, so if you [...]

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