PhonePad CD Now Available.

by Steve on July 4, 2009

Here’s some good news: PhonePad is now available on CD.

If you’d like a physical copy of PhonePad, you can now get it on CD when you buy PhonePad, for just an extra $15 (to PhonePad CDcover shipping and handling).  Or if you already have a PhonePad license you can buy the CD separately (also for $15).

There is no difference in content between the PhonePad you can download and what’s on the CD, but we found that many people like to have a physical package as well.

The CD is handy to keep as a backup, or for when you want to install PhonePad on a new computer and couldn’t be bothered with downloading it again.

Personally, I buy a lot of software and always get the optional CD.  I rarely use it, but it’s sitting there on my shelf if I ever need it.

You can get your PhonePad CD from the PhonePad order page.

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PhonePad 4.12 Has Been Released

by Steve on May 26, 2009

We are pleased to announce that PhonePad Version 4.12 has been released and is available for immediate download.

The main purpose of this release is to improve performance for users with large Address Books.  If you find that the phone message form takes a long time to load is release includes the following new features and changes:

  • Improved performance for phone message form loading
  • New drop-down lookup list for looking up callers
  • Improved Address Book list with improved incremental searching and column sorting
  • “Back At” time in In-Out Board can now be blank.
  • Improved archiving in PhonePad Admin

This is a free upgrade for all licensed PhonePad users.

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Import Your Outlook Contacts

by Steve on March 21, 2009

Importing your Outlook contacts into the PhonePad Address Book has always been a bit tedious.  Ok, it’s been annoying too.  To make things a lot easier we have just released the Outlook Import wizard.  It has been tested with Outlook 2003 and 2007 under Windows XP and Vista.

outlookimportOf course, like most of the PhonePad utilities we produce to make your life easier it’s free.  You can download it by clicking here.  It comes with a 6 page instruction manual.  Extract the zip file to your PhonePad folder and you’re all set to go.

New Installation Video for Peer-to-Peer Networks

by Administrator on February 2, 2009

Following on from the tutorial video for Local Area Networks (LANs), we have just produced one for Peer-to-Peer (P2P) networks.

You can watch the video here: http://www.cybercom-software.com/phonepadinstall.htm

The next batch of videos will focus on using PhonePad’s various features.

New Utility Makes Creating PhonePad Shares Easy

by Administrator on February 2, 2009

createsharegraphicforblogIf you have a peer-to-peer network then you probably already know that you need to create a network share for your PhonePad data folder so that other users can access the PhonePad database.  The steps to do this vary, depending on the version of Windows you have, and can be a little convoluted.

To make your life a lot easier we have produced a new utility called, funnily enough, CreateShare.

With this new utility, creating a share is now a matter of a couple of mouse clicks.  The current version of PhonePad has been repackaged to include this utility, and of course it will be included in future releases.  You can also download it directly by clicking here.

New PhonePad Installation Video for Local Area Networks

by Administrator on January 30, 2009

We just produced a new installation video that takes you step-by-step through installing PhonePad on your local area network.  You can watch the video here: http://www.cybercom-software.com/phonepadinstall.htm

It’s a little rough around the edges but it should help you get PhonePad installed quickly.

The next video will show how to install PhonePad on a peer-to-peer network.  It should be online within the next couple of days.

PhonePad 4.11 Has Been Released

by Administrator on October 6, 2008

We are pleased to announce that PhonePad Version 4.11 has been released and is available for immediate download.

There are some new features as well as some bug fixes. For complete details please refer to the announcement in the support forums.

This is a free upgrade for all licensed PhonePad users.

Unfortunately we were not able to implement all of the new features we had planned for this release due to limitations in the architecture.  These features will be included in PhonePad 5, which is currently under active development.

System Problems.

by Administrator on June 12, 2008

We are currently experiencing problems with our support systems.  Apparently one of the web hosting providers we use had a catastrophic failure over night, which has affected all of our support systems. 

Fortunately our main web site is hosted by a different web hosting provider and our automated ordering system is hosted by yet another, so these things aren’t affected.

You will not be able to download the latest version of PhonePad from our website so please use this link instead.

We apologize for any inconvenience but this is beyond our control.  We are working with the service provider to get this resolved as soon as possible.

Yes We’re Back.

by Administrator on May 26, 2008

We’re back from our two week break, refreshed and ready to go.  Unfortunately things didn’t go according to plan with support while we were away.  We knew Internet bandwidth was going to be limited where we were going but we didn’t know it would be totally unavailable!  We were only able to connect to the Internet on three occasions and even then it was for a very short period each time. 

If you tried to contact us during this period then sorry for not responding.  Rest assured we are back on deck and responding to the support requests that we received while we were away.  It may take us a few days to catch up.

We Are Away.

by Administrator on May 10, 2008

For the first time in 11 years we are taking a two week break, from Saturday 10 May 2008 to Saturday 24 May 2008 (inclusive).

Orders will be processed as normal, however, during this period there will be limited support available.  We will still be responding to support requests but it may take us a little longer than normal.  Due to our location, Internet bandwidth will be restricted so we will be unable to provide any remote support or online chat support - only email support will be available.  We will also be unreachable by telephone.

Please check the Frequently Asked Questions and Knowledge Base in our support forums at www.cybercom-software.com/forums.  It’s possible that there may already be a solution or answer available. In any case, we will respond to this support request as soon as we can.

This will all return to normal from Sunday 25 May.  We apologize for any inconvenience this may cause and thank you for your understanding.

Cybercom Software Support