Manage your phone messages quickly and easily with PhonePad!

PhonePad Version 5.9.1 Has Been Released.

We are pleased to announce the release of PhonePad 5.9.1 Server Update.

New Features

  • New – Folder Tree now remembers status of folders, ie. expanded or collapsed.
  • New – PhonePad 5 now automatically deletes old backups, based on the limit you set.
  • New – Folders in the folder tree can now optionally display the number of messages they contain.

Changes and Fixes

  • Fixed – MessageSender was sending non-urgent messages when only urgent messages should have been sent.
  • Various minor fixes.

Deleting Messages

A small number of users have reported an issue with deleting messages.  They delete a message but when they refresh the message list the message reappears.  We have been unable to reproduce this issue.  The code for deleting messages has not been changed for a few months so we’re a bit confused why this would suddenly start occurring for some users.  In an attempt to isolate the cause we have added some additional error handling.  If a message can’t be deleted you should see an error message.  If you experience this problem and get the resulting error message please let us know.

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

You can also download the updates from your My PhonePad account.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

PhonePad Version 5.9.0 Has Been Released.

We are pleased to announce the release of PhonePad 5.9.0 Server Update.

New Features

  • New: Group Inboxes. You can now send messages to a group and they will appear in a Group Inbox which can be accessed by all Group members.
  • New: Option to change a Public Folder to a Personal Folder.
  • New: Folder Tree now shows Groups.
  • New: Reference field from phone messages has been added to message lists.
  • New: Identification field from Address Book has been added to message lists.
  • New: Reference and Identification columns added to Column Editor.
  • New: Tip of the Day feature.
  • Added: Shortcut to close PhonePad: <ctrl> <alt> <x>.
  • Added Expand All and Collapse All to folder tree popup menu.

Changes and Fixes

  • Fixed: When editing a user, PhonePad was still incorrectly reporting that the licensed number of users had been exceeded.
  • Fixed: An “Index Out of Bounds” error related to folders.
  • Fixed: Follow Up Notes list was being cleared when mouse moved over folder tree.
  • Various minor fixes.

We believe we have now tracked down and fixed  all of the “Index Out of Bounds” errors, but if you still experience them after your workstations have updated to 5.9.0. please contact us as soon as possible.  We will need to know the steps required to reproduce the error.

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

You can also download the updates from your My PhonePad account.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

PhonePad Version 5.8.3 Has Been Released.

We are pleased to announce the release of PhonePad 5.8.3 Server Update.

Changes and Fixes

  • Fixed: When the “Set messages as Completed for all recipients” option was unchecked, PhonePad will still mark all messages.
  • Fixed: When creating a new message or viewing an existing message, sometimes the message would open behind the PhonePad main screen.
  • Minor fixes.

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

You can also download the updates from your My PhonePad account.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

PhonePad 5.8.2 Has Been Released.

We are pleased to announce the release of PhonePad 5.8.2 Server Update.  This is a maintenance release.

Changes and Fixes

  • WhereRU now shows disabled user accounts.
  • Fixed issue with adding users. Default admin account was being included in the licensed number of users.
  • Fixed MessageLinkID cannot be null error when adding follow up notes.
  • Added user account information to User Management window.
  • Minor fixes.

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

You can also download the updates from your My PhonePad account.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

PhonePad 5.8.1 Has Been Released.

We are pleased to announce the release of PhonePad 5.8.1 Server Update.  This is a maintenance release.

Changes and Fixes

  • Reminders in System Rules can now be created on the same day.
  • Master View charts can now be resized.
  • Improved name splitting when adding new Address Book entries.
  • Added missing parameters for Clickatell.
  • Added methods for Remote Access.
  • Fixed issues with MessageAlert.
  • Added Separator and Date/Time stamp options for phone messages.
  • Minor fixes.

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

You can also download the updates from your My PhonePad account.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

PhonePad 5.8.0 Has Been Released.

We are pleased to announce the release of PhonePad 5.8.0 Server Update.

New Features

PhonePad Remote – Users can now login to PhonePad in the office when they are working from home or on the road.  Please refer to the updated PhonePad 5 Admin Guide for details and instructions.

Remote User Logging In to PhonePad

Changes and Fixes

Minor fixes.

Please note that Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

PhonePad 5.7.0 Has Been Released.

We are pleased to announce the release of PhonePad 5.7.0 Server Update.

New Features

  • Added MessageAlert.  Designed for users with access to multiple inboxes, MessageAlert enables you to monitor all of the inboxes for new messages simultaneously.  Only users who have new messages will be displayed.  Clicking on a name will take you straight to the user’s Inbox.
PhonePad 5 Message Alert

Changes and Fixes

  • Changed phone formatting edit field in System Rules so that it only accepts valid characters.
  • When clicking the Group Users button in Groups when the list is empty, an error will be displayed – FIXED.
  • Added code to Add Caller form to split name into Firstname and Lastname.
  • Modified the version mismatch screen. Users can now download the appropriate version of PhonePad Workstation to match the server version.
  • Fixed issue with new message notifications from other users.
  • Minor fixes.

Please note that Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.
If you have PhonePad Version 5.5.0 or later you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

If for some reason you are unable to run the update from with PhonePad you can download it using this link: http://tinyurl.com/jcqz7kt

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

Moving Your PhonePad 5 Database.

If you ever need to move your PhonePad 5 database to a different Server or Host PC, the MoveDatabase application will make it quick and simple.  Just download the application and install it on your current Server or Host PC.  Run it and follow the 4 easy steps.

Move Your PhonePad 5 Database

It will compress your database into a self-extracting file that is preset for the correct database location on your new Server or Host PC.

Important Note:  If you are installing a newer version of PhonePad 5 Server on your new Server or Host PC, upgrade your existing Server or Host PC before running MoveDatabase.

Download MoveDatabase here.

PhonePad 5.6.0 Has Been Released.

We are pleased to announce the release of PhonePad 5.6.0 Server Update.

New Features

  • Added short messages: Pushover and SMS.  You can now send quick messages to staff via Pushover or clients by SMS.
  • Added user access options for Pushover and SMS messages.  Administrators can set user access to these features.
  • Added user message statistics to Overview.
  • Added a new feature that allows admins to find any duplicate entries in the Address Book.
  • Admins can now specify the number of days for automatic deleted message clearing.
  • Admins can show or hide tabs in Address Book entries.
  • Address Book entries can now show a caller’s location on Google Maps.
  • Additional caller information can now be added when logging a phone call, eg. Address, multiple phone numbers, location on Google Maps.
  • New message printout shows caller address and the location on Google Maps.
  • Added Delete button for system log.

Changes and Fixes

  • Added vendor fix for message list issues: invalid multiple selections, “Index Out of Bounds” errors.
  • Changed Error Log to Event Log and added radio buttons to allow display of Information events.
  • Fixed issue with Instant Chat closing instead of minimizing when X clicked and option set to minimize.
  • Minor fixes to PhonePad 5 and InstantChat.

Please note that Server Updates cab must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.

Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation.

Address Map
If you have PhonePad Version 5.5.0 you should be able to download and install this update via the Application Update feature.  If you have automatic updates enabled then the update should download and install for you automatically.

If for some reason you are unable to run the update from with PhonePad you can download it using this link: http://tinyurl.com/ztpnbk5

These updates are available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.

PhonePad 5.5.0 Has Been Released.

We are pleased to announce the release of PhonePad 5.5.0 Server Update.

This version of PhonePad 5 is all about updates.  We have improved, redesigned and simplified the Application Update feature making it easy for you to check for new versions and install them.

PhonePad 5 Update Available

We have also implemented an Auto Update feature.  If you want updates downloaded and installed automatically without having to worry about them, this is the feature for you.  PhonePad 5 Server will check for updates every night and install any that are found.  Workstations will be automatically updated when users log in.

As always, this update must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – it cannot be installed directly on your workstations.

This update can be downloaded using this link: http://tinyurl.com/jhmujnr

This update is available for both fully licensed users and trial users.

Please contact Support if you have any problems or questions.