Manage your phone messages quickly and easily with PhonePad!

PhonePad Version 5.74.3 Has Been Released.

Admin July 13, 2022

We are pleased to announce the release of PhonePad Version 5.74.3 and Appointment Calendar 5.4.5.

New Search Feature When Creating a New Appointment

The new Search feature in the appointment screen enables you to search by fields other than the Client’s name.

Log phone calls with PhonePadClicking the Search button displays the Client Search screen.

log phone callsFrom this screen you can also check the client’s details.

phone log software

Changes in This Release

  • NEW: Appointment Calendar – Added a search feature to the New Appointment screen.
  • NEW: Appointment Calendar – Added an option to view Client Details.
  • FIXED: Appointment Calendar – Sorting of client names when Lastname, Firstname is used.
  • FIXED: Appointment Calendar – When adding a client, notes weren’t being saved.
  • FIXED: Appointment Calendar – Only 3 notes tabs were on the New Client screen.
  • FIXED: Appointment Calendar – Notes tabs on the New Client screen were not adhering to system rules.
  • FIXED: UDP communication protocols.
  • Minor fixes and improvements.

Important Information About MessageSender

This release is only compatible with MessageSender Version 6.20.0 or later.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.  Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.  Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

How Updates Work

Please read: You do not need to install every update between this one and the last update you installed.  PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes.  So if you are a few versions behind don’t worry.  You can skip all of the updates in between and go straight to this update.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.  If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.  This may need to be done on the both your Server or Host PC, and your workstations.

Digital Signatures

All PhonePad executables and DLLs are digitally signed for your protection.

You can confirm that a file is safe by right-clicking on it and selecting Properties from the popup menu, and then selecting the Digital Signatures tab.

Downloading the Update

You can download the update from your My PhonePad account.

If you are a current trial user you can download the update by logging in to My PhonePad Trial using the email address you used to start your trial.

Please contact Support if you have any problems or questions.

Installing Updates

If you’re unsure of how to install updates, please watch the video on this blog post.

You will need to have a current Update Plan to install this update.  If your Update Plan has expired, you will need to renew it before you can install this update.

Update Installation Service

If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it.  The cost is $37 and you can schedule a date and time here: https://www.cybercom-software.com/remote-server-update-assistance.htm .

PhonePad Version 5.74.2 Has Been Released.

Admin July 5, 2022

We are pleased to announce the release of PhonePad Version 5.74.2 and Appointment Calendar 5.4.3.

Printing Address Book Notes

With the recent addition of 7 more Notes tabs to the PhonePad Address Book (making it a total of 10), we ran out of room on the Address Book printout.

The report was redesigned to accommodate these extra fields.  To include notes, just select the new Include Notes checkbox.

Take phone messages with PhonePadNotes will be displayed under each contact if the notes exist.  Here’s an example:

phone log softwareIf you changed the names of the Notes tabs under System Rules, those names will be displayed in the printout.

Changes in This Release

  • NEW: Address Book printout now includes optional Notes printing.
  • FIXED: Spell checking wasn’t working for text messages.
  • FIXED: A logic error with the Caller Lookup second option in System Rules was causing the Caller list not to be populated in the Appointment Calendar.
  • Minor fixes and improvements.

Important Information About MessageSender

This release is only compatible with MessageSender Version 6.20.0 or later.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.  Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.  Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

How Updates Work

Please read: You do not need to install every update between this one and the last update you installed.  PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes.  So if you are a few versions behind don’t worry.  You can skip all of the updates in between and go straight to this update.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.  If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.  This may need to be done on the both your Server or Host PC, and your workstations.

Digital Signatures

All PhonePad executables and DLLs are digitally signed for your protection.

You can confirm that a file is safe by right-clicking on it and selecting Properties from the popup menu, and then selecting the Digital Signatures tab.

Downloading the Update

You can download the update from your My PhonePad account.

If you are a current trial user you can download the update by logging in to My PhonePad Trial using the email address you used to start your trial.

Please contact Support if you have any problems or questions.

Installing Updates

If you’re unsure of how to install updates, please watch the video on this blog post.

You will need to have a current Update Plan to install this update.  If your Update Plan has expired, you will need to renew it before you can install this update.

Update Installation Service

If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it.  The cost is $37 and you can schedule a date and time here: https://www.cybercom-software.com/remote-server-update-assistance.htm .

PhonePad Version 5.74.1 Has Been Released.

Admin June 13, 2022

We are pleased to announce the release of PhonePad Version 5.74.1 and Appointment Calendar 5.4.2.

Action Field

The Action field of phone messages can now be displayed in your Inbox and other message lists.

Log phone calls with PhonePadIf you changed the name of the Action label then whatever you changed it to will be displayed instead.

To add the Action column, right-click on the message list and select Message List Columns from the popup menu.

Then check the Action checkbox and click OK.

phone call loggingChanges in This Release

  • NEW: The Message Action field in phone messages can now be displayed as a column in message lists.
  • FIXED: Appointment Calendar wasn’t showing appointments or providers with certain configurations.
  • FIXED: Global Search status wasn’t displaying search result total.
  • Minor fixes and improvements.

Important Information About MessageSender

This release is only compatible with MessageSender Version 6.20.0 or later.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.  Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.  Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

How Updates Work

Please read: You do not need to install every update between this one and the last update you installed.  PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes.  So if you are a few versions behind don’t worry.  You can skip all of the updates in between and go straight to this update.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.  If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.  This may need to be done on the both your Server or Host PC, and your workstations.

Digital Signatures

All PhonePad executables and DLLs are digitally signed for your protection.

You can confirm that a file is safe by right-clicking on it and selecting Properties from the popup menu, and then selecting the Digital Signatures tab.

Downloading the Update

You can download the update from your My PhonePad account.

If you are a current trial user you can download the update by logging in to My PhonePad Trial using the email address you used to start your trial.

Please contact Support if you have any problems or questions.

Installing Updates

If you’re unsure of how to install updates, please watch the video on this blog post.

You will need to have a current Update Plan to install this update.  If your Update Plan has expired, you will need to renew it before you can install this update.

Update Installation Service

If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it.  The cost is $37 and you can schedule a date and time here: https://www.cybercom-software.com/remote-server-update-assistance.htm .

How PhonePad Can Save You At Least $7,103 in One Year!

Admin June 7, 2022
If you’re looking for an easy and efficient way to log phone calls then it’s hard to go past PhonePad.
 
Here are some reasons why you should consider getting PhonePad:
 
  • Log phone calls faster with accuracy.
  • Follow up calls on time.
  • Keep a complete history of phone calls with clients.
  • Find phone messages fast with powerful search tools.
  • Receive phone messages wherever you are.
And so on.Log phone calls
 
But did you know that PhonePad also saves you time and money by boosting productivity?
 
Let’s have a look at how.
 
Say you have 5 people in your business.
 
And the average hourly rate for each of them is $30.
 
PhonePad can save you several hours each week in time per person.
 
But for this example we’ll be very conservative and say that it only saves you 1 hour per week per person.
 
So over a month this works out to be roughly 4 hours (based on 48 weeks instead of 52).
 
Over a year that would be 48 hours multiplied by 5 users, which equals a saving of 240 hours for the year.
 Log phone calls fast and with more accuracy.
Now let’s multiply that by the hourly rate of $30. That gives us $7,200.
 
A 5 user license for PhonePad is a one-time cost of $97.
 
That means for just $97 you save $7,103 in the first year alone!
 
And you continue to save after the first year.
 
Of course, if the average hourly rate is higher than $30 then you save even more.
 
PhonePad pays for itself in no time.
 
And if you were logging phone calls using paper message pads or sticky notes, then you will save even more money.
 
PhonePad is a bargain you can’t beat.
 The fast and easy way to log phone calls
But don’t take our word for it.
 

See for yourself by downloading and trying PhonePad for an obligation-free 60 days.

DOWNLOAD NOW

 
 

PhonePad Version 5.74.0 Has Been Released.

Admin June 1, 2022

We are pleased to announce the release of PhonePad Version 5.74.0 and Appointment Calendar 5.4.0.

It’s been a few weeks since the last update. A couple of the new features required a lot of coding so we hope you find them to be useful.

PhonePad

Each Address Book entry now has 10 Notes areas, allowing plenty of space to enter as many notes as you like.

The Easiest to Use Phone Call LogAdditionally, the Notes tab can now be renamed, color-coded and even hidden if necessary (in case you don’t want 10 Notes tabs).

Easy to use call logging software

The CallFlow feature is now available from the Address Book so that you can view all phone messages and follow up notes for any contact.

phoneslips replacementAppointment Calendar

We had quite a few requests for the Appointment Calendar to show the week starting on a Sunday instead of a Monday, so we added an option to the Admin settings that allow you to select either Sunday or Monday as the start of the week.

The Easy Way to Schedule AppointmentsThe Month view was completely rewritten so that appointments are listed for each day.  Double-clicking on a day in the Month view will take you straight to that day in the Week view.

phoneslips replacementEach user can set the size of the font used for the Month view under Preferences.

appointment schedulerRight-click on the Month view to set the column width.

Appointment schedulingChanges in This Release

  • NEW: All message forms can now be resized.
  • NEW: CallFlow is now available in the Address Book so you can easily look at the history of calls for a contact.
  • NEW: The Address Book now supports 10 Notes tabs.
  • NEW: The Address Book Notes tabs can be renamed.
  • NEW: The Address Book Notes tabs can be hidden.
  • NEW: The Address Book Notes tabs can be color coded.
  • NEW: Appointment Calendar – The first day of the week can be set to Sunday or Monday.
  • NEW: Appointment Calendar – View buttons can now be configured.
  • NEW: The Month View now shows appointments for each day.
  • FIXED: Sometimes the Notes button is not green in phone messages with notes.
  • FIXED: User Account Information on User Management screen can sometimes display incorrect information.
  • FIXED: User was sometimes prompted to update caller details even when they hadn’t been changed.
  • FIXED: Appointment Calendar – Some information in the Appointment Details (when the mouse hovers over an appointment) were not correct.
  • Minor fixes and improvements.

Important Information About MessageSender

This release is only compatible with MessageSender Version 6.20.0 or later.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.  Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.  Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

How Updates Work

Please read: You do not need to install every update between this one and the last update you installed.  PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes.  So if you are a few versions behind don’t worry.  You can skip all of the updates in between and go straight to this update.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.  If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.  This may need to be done on the both your Server or Host PC, and your workstations.

Digital Signatures

All PhonePad executables and DLLs are digitally signed for your protection.

You can confirm that a file is safe by right-clicking on it and selecting Properties from the popup menu, and then selecting the Digital Signatures tab.

Downloading the Update

You can download the update from your My PhonePad account.

If you are a current trial user you can download the update by logging in to My PhonePad Trial using the email address you used to start your trial.

Please contact Support if you have any problems or questions.

Installing Updates

If you’re unsure of how to install updates, please watch the video on this blog post.

You will need to have a current Update Plan to install this update.  If your Update Plan has expired, you will need to renew it before you can install this update.

Update Installation Service

If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it.  The cost is $37 and you can schedule a date and time here: https://www.cybercom-software.com/remote-server-update-assistance.htm .

We Don’t Do Cloud. Here’s Why…..

Admin May 17, 2022

We occasionally get asked if there is a cloud version of PhonePad. The answer is a most definite NO.

Why not you might say?

Thanks for asking!

Here are some reasons:

Easily log and manage phone calls

PhonePad Version 5.73.0 Has Been Released.

Admin April 19, 2022

We are pleased to announce the release of PhonePad Version 5.73.0.

Appointment Calendar Notifications

You can now receive notification messages when a new appointment is book, an appointment is updated, and an appointment is cancelled.

To use this feature, go into Preferences in PhonePad and select the Appointment Calendar option.  Check the checkbox for each option you want, then click the OK button.

Changes in This Release

  • NEW: All message forms can now be resized.
  • NEW: Appointment Calendar settings added to PhonePad Preferences.
  • NEW: Users can now receive notifications when a new appointment is booked for them, updated, rescheduled or cancelled.
  • IMPROVED: Database server now automatically clears expired message notifications (used for message list refreshing).
  • CHANGED: Control Center – Performance Boost renamed to File I/O Buffering.
  • CHANGED: Control Center – All database objects added to File I/O Buffering.
  • FIXED: Control Center – Current sessions are now correctly displayed.
  • FIXED: Workstation Notification Service would sometimes stop sending notifications.
  • Minor fixes and improvements.

Important Information About MessageSender

This release is only compatible with MessageSender Version 6.20.0 or later.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.  Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.  Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

How Updates Work

Please read: You do not need to install every update between this one and the last update you installed.  PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes.  So if you are a few versions behind don’t worry.  You can skip all of the updates in between and go straight to this update.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.  If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.  This may need to be done on the both your Server or Host PC, and your workstations.

Digital Signatures

All PhonePad executables and DLLs are digitally signed for your protection.

You can confirm that a file is safe by right-clicking on it and selecting Properties from the popup menu, and then selecting the Digital Signatures tab.

Downloading the Update

You can download the update from your My PhonePad account.

If you are a current trial user you can download the update by logging in to My PhonePad Trial using the email address you used to start your trial.

Please contact Support if you have any problems or questions.

Installing Updates

If you’re unsure of how to install updates, please watch the video on this blog post.

You will need to have a current Update Plan to install this update.  If your Update Plan has expired, you will need to renew it before you can install this update.

Update Installation Service

If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it.  The cost is $37 and you can schedule a date and time here: https://www.cybercom-software.com/remote-server-update-assistance.htm .

The Knowledge Base is Now Live.

Admin March 7, 2022

Our old Knowledge Base kicked the bucket some time ago.  We have finally replaced it with a brand new one with up-to-date information.

It’s designed to help you get answers to questions or problems you may have Phoneslips Replacementwithout having to wait for a response from us.  It’s simple to use and includes a search feature to make it easy to find what you’re looking for.

Of course, if you can’t find an answer there then please contact us.

More information will be added in the coming days and weeks.

You can access the new Knowledge Base here: https://www.cybercom-software.com/knowledgebase

 

 

PhonePad Version 5.72.3 Has Been Released.

Admin March 3, 2022

We are pleased to announce the release of PhonePad Version 5.72.3.

This is an important maintenance release that fixes a problem inadvertently introduced into Version 5.72.2.

We apologize for any inconvenience.

Changes in This Release

  • FIXED: Development tool corrupted code for viewing phone messages, resulting in hidden exception error and failure of messages to open.
  • Minor fixes and improvements.

Important Information About MessageSender

This release is only compatible with MessageSender Version 6.20.0 or later.

Installation Information

Please note: Server Updates must be installed on your Server or Host PC, not your workstation (unless your workstation is also the Host PC) – they cannot be installed directly on your workstations.  Make sure all users are logged out of PhonePad as the PhonePad Server will be stopped during the update and then restarted once it has completed.  Workstations will be automatically updated when PhonePad 5 Workstation is started on each workstation. Important: When downloading and installing an update from your My PhonePad account, make sure it’s actually the update and not the server setup program.

How Updates Work

Please read: You do not need to install every update between this one and the last update you installed.  PhonePad uses a smart update system that compares your current PhonePad system with what’s in the update, works out what changes are required, and then makes those changes.  So if you are a few versions behind don’t worry.  You can skip all of the updates in between and go straight to this update.

Updates and Anti-Virus Software

Depending on the anti-virus software you use, when you install a Server Update your AV software may class the updated software as a different program due to the change in binary signature.  If you experience speed or freezing issues after an update, you may need to reconfigure your AV software to stop real-time scanning of PhonePad.  This may need to be done on the both your Server or Host PC, and your workstations.

Digital Signatures

All PhonePad executables and DLLs are digitally signed for your protection.

You can confirm that a file is safe by right-clicking on it and selecting Properties from the popup menu, and then selecting the Digital Signatures tab.

Downloading the Update

You can download the update from your My PhonePad account.

If you are a current trial user you can download the update by logging in to My PhonePad Trial using the email address you used to start your trial.

Please contact Support if you have any problems or questions.

Installing Updates

If you’re unsure of how to install updates, please watch the video on this blog post.

You will need to have a current Update Plan to install this update.  If your Update Plan has expired, you will need to renew it before you can install this update.

Update Installation Service

If you would rather have the Server Update installed for you, you can arrange for us to remote connect and install it.  The cost is $37 and you can schedule a date and time here: https://www.cybercom-software.com/remote-server-update-assistance.htm .

Let Us Install the Latest Server Updates for You.

Admin March 1, 2022

PhonePad is always evolving. We are continually enhancing, updating and improving it. Whenever we make these changes we release them as Server Updates.

Last year there were 21 Server Updates.  This year there have been 4 Server Updates already.Log Phone Messages Easily

Of course, you don’t have to install every Server Update, or any at all if you don’t want to. Or you could skip a few and install say every 5 updates, or install the latest update every 3 months (as an example). Just in case you don’t know, each Server Update includes all of the previous updates so you don’t need to install every single one.

If you’re not confident about installing Server Updates, or you simply don’t have the time, then we can install them for you.  All you need to do is book a date and time online.  It is only $37 (per Server Update).

Previous Posts Next Posts

Don't Miss Out - Keep Up to Date


 

From the Blog

  • Recent
  • Popular
  • Favorites
Verified by MonsterInsights