Manage your phone messages quickly and easily with PhonePad!
We wish to advise that only limited support will be available for the following period: Thursday November 1, 2012 to Saturday November 10, 2012. Remote support will *not* be available, nor will telephone sales inquiries. However, email support *will* still be available although at times it may take a few hours longer for us to respond.
We apologize for any inconvenience this may cause. Everything will be back to normal from November 11, 2012.
We are pleased to announce the release of PhonePad Version 4.22. Here is a summary of changes that are included in this release:
We have spent a lot of time enhancing and improving this feature. You can now set up PhonePad up to forward your messages via email and SMS based on your status and availability (eg. your working hours).
You can define when you are and aren’t available, and then have MessageSender forward your messages based on those settings.
In-Out Board has been replaced with the new WhereRU status board. It features a totally new screen design, user details, customizable status text, and more.
User accounts have been expanded to include extra information. You can now optionally include phone numbers, locations and even a photo. An additional checkbox has been added to limit access to the PhonePad Address Book. The user import feature has been extended to include the new fields (except photos).
You will need to upgrade your PhonePad database by running DBUpdate after upgrading PhonePad. If you don’t do this you will get error messages.
You can download version 4.22 by logging in to www.myphonepad.com and selecting the My Downloads option, or by going to the PhonePad download page.
Important: When you upgrade PhonePad, please make sure you don’t accidentally create a second PhonePad database. When you run DBUpdate, make sure that the Data Directory setting is pointing to your existing PhonePad data folder, and not a new folder.
A new version of MessageSender is now available. Version 5.12.7.0 has the following changes:
If you are upgrading from a previous version of MessageSender 5, you will need to stop and uninstall the MessageSender service (this can be done in MessageSender Manager) on your network BEFORE upgrading to the new version, otherwise Windows will report errors.
You can download MessageSender 5.12.7.0 from the MessageSender home page or from My PhonePad Account.
A new version of MessageSender is now available. Version 5.12.4.0 has the following changes:
If you are upgrading from a previous version of MessageSender 5, you will need to stop and uninstall the MessageSender service (this can be done in MessageSender Manager) on your network before upgrading to the new version, otherwise Windows will report errors.
You can download MessageSender 5.12.4.0 from the MessageSender home page or from My PhonePad Account.
A new version of MessageSender is now available. Version 5.12 has the following changes:
If you are upgrading from a previous version of MessageSender 5, you will need to stop and uninstall the MessageSender service (this can be done in MessageSender Manager) on your network before upgrading to the new version, otherwise Windows will report errors.
You can download MessageSender 5.12 from the MessageSender home page or from My PhonePad Account.
We are pleased to announce the re-release of PhonePad Version 4.21. Here is a summary of changes that are included in this release:
The new message list has not been included in this release due to technical issues with getting it to perform satisfactorily. It may reappear in 4.23 or later (changes for 4.22 have already been finalized) if we can get it to perform at an acceptable level, otherwise we will be sourcing another 3rd party grid control to replace it.
Message filtering can be completely disabled under Preferences.
There can be problems if you are using PhonePad in Remote Mode (Client/Server) and it is set to start up automatically when Windows starts. PhonePad may try to connect to the PhonePad Server before the network connection is ready, causing connection errors. To cater for these situations, we have added an option to delay start up connections. This setting is controlled by DBConnect.
You can set the exact amount of time for the delay in milliseconds. 1000 milliseconds = 1 second.
You will need to upgrade your PhonePad database by running DBUpdate after upgrading PhonePad.
You can download version 4.21 by logging in to www.myphonepad.com and selecting the My Downloads option, or by going to the PhonePad download page.
Important: When you upgrade PhonePad, please make sure you don’t accidentally create a second PhonePad database. When you run DBUpdate, make sure that the Data Directory setting is pointing to your existing PhonePad data folder, and not a new folder.
A new version of MessageSender is now available. Version 5.11 has the following changes:
If you are upgrading from a previous version of MessageSender 5, you will need to stop and uninstall the MessageSender service (this can be done in MessageSender Manager) on your network before upgrading to the new version, otherwise Windows will report errors.
You can download MessageSender 5.11 from the MessageSender home page or from My PhonePad Account.
Some users are experiencing performance issues with PhonePad Version 4.21 due to the new message list that was introduced in this version, particularly with Remote Mode connections. If you have not yet upgraded to 4.21, we recommend holding off u
ntil we have resolved this issue.
If you already have 4.21 installed and are experiencing these issues, you can downgrade to 4.20 by downloading the PhonePad executable and overwriting your 4.21 copy of PhonePad. There is no need to reinstall PhonePad.
You can download the PhonePad 4.20 executable using this link.
We apologize for any inconvenience. We are working on this issue and will release an update as soon as we have resolved it.
UPDATE
We have pulled the Version 4.21 release until we resolve this issue. The latest release version is now 4.20.
We are pleased to announce the release of PhonePad Version 4.21. Here is a summary of changes that are included in this release:
The grid component used for message lists in PhonePad has always bugged me. I’ve never liked the way the scrolling works. As you have no doubt experienced, the scroll thumb in the vertical scroll bar only has 3 positions: top, middle and bottom. This can be annoying to use, especially if you have a lot of messages.
There are technical reasons why it works this way, and we have been trying to overcome the restrictions for quite some time. Over the years we have been looking for a way to replace the current grid component with something better. The main problem has been finding a component that supports the features we require. Well we have found it, and for the past few weeks we have been retrofitting the new message list into PhonePad. It hasn’t been an easy task due to the way the new control works, so we had to rewrite large amounts of code to fit it in and get it working.
You may not notice much difference from the screenshot, but you will definitely see the improvement when you use it.
Message filtering can be completely disabled under Preferences.
There can be problems if you are using PhonePad in Remote Mode (Client/Server) and it is set to start up automatically when Windows starts. PhonePad may try to connect to the PhonePad Server before the network connection is ready, causing connection errors. To cater for these situations, we have added an option to delay start up connections. This setting is controlled by DBConnect.
You can set the exact amount of time for the delay in milliseconds. 1000 milliseconds = 1 second.
You do not need to run DBUpdate after installing the upgrade (there have been no database changes), unless you are upgrading from a version prior to 4.19.
You can download version 4.21 by logging in to www.myphonepad.com and selecting the My Downloads option, or by going to the PhonePad download page.
Important: When you upgrade PhonePad, please make sure you don’t accidentally create a second PhonePad database. If you run DBUpdate, make sure that the Data Directory setting is pointing to your existing PhonePad data folder, and not a new folder.
PhonePad’s Caller ID feature can identify callers when they ring and automatically display their details if they are in the PhonePad Address Book. The Received Calls feature keeps a history of all calls received, even when you’re out of the office.
To use these features though, you need more than just PhonePad. You will need some hardware – a TAPI-compliant device (such as a modem, telephony card, etc.) connected to your computer and telephone (or phone line). The diagram below shows how it works. There are four main components for TAPI.
Your telephone is connected to the TAPI device, which is connected to your computer (if it’s an external device). When a call is received, the call information is sent through TAPI (which is part of the Windows operating system) to PhonePad.
Many voice modems have TAPI support but you should verify this with the vendor before purchasing. We have a free program you can download to test any modem with TAPI: https://cybercom-software.com/blog/index.php/2011/10/testing-caller-id-on-a-tapi-device-2/