• Welcome
  • Installation
    • PhonePad Installation
      • How Does PhonePad Work?
      • Installing PhonePad on Your Server
      • Installing PhonePad on Your Workstations
    • MessageSender Installation
      • Installing MessageSender
      • Setting Up MessageSender
        • Step 1: Make Sure the MessageSender Service is Running
        • Step 2: MessageSender Settings
        • Step 3: Communication Settings
          • Email
            • Email - Using Your Mail Server
            • Email - Using PhonePad Cloud Mail
          • SMS
          • Pushover
        • Step 4: Automatic Message Forwarding
      • Check Your MessageSender Settings
      • How Does MessageSender Work?
  • Getting Started
    • Adding a User
  • How To
    • Hide Toolbar Options in PhonePad That You Don't Use
    • Hide Toolbar Buttons in Appointment Calendar That You Don't Use
    • Login as the Default Administrator
    • Login Automatically
    • Log a Phone Call
  • Problems
    • Diagnosing PhonePad 5 Server Performance Issues
    • Inbox is Not Refreshing
    • Login Problems
      • How Do I Login to PhonePad for the First Time?
      • You Don't Appear to Have a Valid PhonePad Account
    • MessageSender Not Sending
    • PhonePad Connection Issues
      • Check to Make Sure the PhonePad Server is Running
      • Does the Server or Host PC Have More Than One IP Address?
      • Can You Login to PhonePad on Your Server or Host PC?
      • Restart the PhonePad 5 Server Service
      • Is Auto-Discovery Enabled on Your Workstations?
      • Windows Firewall
      • Security Software
      • Data Corruption
    • PhonePad Freezes Overnight
    • PhonePad Starts and Then Immediately Closes
    • PhonePad Tries to Connect to 127.0.0.1
    • Speed or Freezing Issues
    • Workstation Unable to Find PhonePad Server
  • FAQs
    • PhonePad
      • General
      • Installation and Setup
      • Purchasing
      • Licensing
      • Trial
      • Updates
      • Update Plans
    • MessageSender
    • Appointment Calendar