Almost there…

August 3, 2010

Yes, we had planned to release PhonePad 4.15 a few weeks ago.  But then we decided that we would bring forward some of the features we were going to build into 4.16 and roll them into 4.15. The good news is that we are now finishing off the help files, online manuals, etc. and going [...]

Read the full article →

Well, This is Embarrassing…

July 21, 2010

…and annoying.  For some reason our domain name registrar didn’t auto-renew our domain name, sent us no notification or warnings, etc. and our main domain was taken off the air, despite the fact we have been with them for around 14 years or so.  As soon as we realized what had happened we got it [...]

Read the full article →

PhonePad 4.15 – Coming Soon.

June 10, 2010

If all goes according to plan, PhonePad 4.15 will be released within the next week or so.  In addition to improved performance and some other changes, we think you will appreciate the enhanced Follow Up functionality. This will be a free upgrade for all licensed PhonePad users. Stay tuned.

Read the full article →

Setting Up Receptionist Access for a PhonePad User

May 17, 2010

With PhonePad’s Receptionist mode, users can access the Inboxes of other users.  This is how you set it up: Navigate to the PhonePad folder and run PhonePad Admin.  Login using the default administrator account (or an administrator account you have created). Select a user from the list of users, then select the Edit User option [...]

Read the full article →

Default PhonePad Administrator Account

May 17, 2010

When you first install PhonePad, a default administrator account is automatically created for you.  The login details are: Username:          Admin Password:           admin Use this account to login to PhonePad Admin.  Once logged in, it is recommended that you change the password or create a new administrator account and delete or disable the default account. If [...]

Read the full article →

Adding Users to PhonePad

May 16, 2010

You can’t do much with PhonePad if you don’t add any users.  Without users, you won’t have anyone to send phone messages to or receive phone messages from, so let’s go through the steps for adding users. The first thing you need to do is run the PhonePad Admin module and log in using a [...]

Read the full article →

Setting Up Your PhonePad Connection Correctly.

January 26, 2010

We’ve had a few support emails recently about connection problems when using PhonePad in “Local Mode”.  These have been caused by mapping issues with the PhonePad data folder. Here’s how it typically happens.  PhonePad is installed on a shared drive on the server.  When the connection setting is done, it is based on the mapping [...]

Read the full article →

Happy New Year!

January 1, 2010

All the best to you from everyone here!  We hope you have a great 2010.

Read the full article →

← Previous Entries

Next Entries →