- @ -

@

- 1 -

12600

Icon2. Configuring Your Router to Allow Connections
IconFirewalls

14 days

15350

- 3 -

3rd party anti-virus and/or firewall software

- A -

About

Access Denied

access rights

IconChecking Windows Permissions
IconApplication Folders
IconPhonePad 5 Server Folders

Account Active

Account Created

Accounts and Import

Activate

Activate License

Active Protection

Activity Logs

Add a Custom Field 2 Item

Add a Message Action

Add a Message Detail

Add Some Users

Adding an External User

adding email addresses

Adding Users

Address Book

IconTools Menu_2
IconDocument Types
IconSet a Default Document Type
IconAddress Book

Address Book Duplicates

Address Book Permissions

Admin

Admin Guide

Administrator

IconAdding Users
IconRunning Programs as an Administrator
IconService Monitor

Administrator Notification List

Advanced

IconUser Interface Modes
IconConfiguring the Toolbars

Allow Group to Receive Messages

Allow less secure apps

anti-spyware

IconAnti-Virus, Anti-Spyware and Other Security Software
IconSystem Information

Anti-virus

IconSetting Up the Connection to the Server
IconAnti-Virus, Anti-Spyware and Other Security Software
IconSystem Information

Anti-Virus and Anti-Spyware Software

anti-virus software

IconAnti-Virus Software
IconFreezing on Startup

Application

Application Folders

Application information

Application Key

Application Update

Application Updates

IconSystem Admin Menu
IconUpdate Notifications

Appointment Calendar

IconSetting Appointment Calendar Permissions
IconShow Users in Calendar
IconAppointment Calendar

Archive Messages

IconManager Tab
IconTools Menu_2
IconManager Menu

Archives

Archiving Messages

AT symbol

AT symbol (@)

Auto Discovery

IconMultiple Servers
IconWorkstation Configuration

Auto Login

AutoBackup

IconSystem Admin Menu
IconAutomatically Backing Up Your Database

AutoBackup Completion

auto-discover

IconSetting Up the Connection to the Server
IconStarting PhonePad

Automatic Message Forwarding

IconTools Menu_2
IconMessageSender
IconAutomatic Message Forwarding
IconSetting Up Automatic Message Forwarding

Automatically Backing Up Your Database

automatically cleared

automatically restart the services

Automatically update PhonePad

Average Response Times

Average Time to Read Received Messages

- B -

Backing Up Your Data

backup

IconRunning a Manual Backup
IconRestoring a Backup for a Previous Version
IconOptions
IconDatabase Restore

Backup Database

backup every day

Backup Limit

Backup Logs

IconSystem Admin Menu
IconBackup Logs

Backups

IconBackups vs Snapshots
IconPhonePad 5 Server Folders
IconUploading Your Database for Repair

bane of database systems

Basic

Broadcast

IconSystem Admin Menu
IconBroadcasting Messages to Users

broadcast a message to all users

Broadcast Port

Broadcasting Messages to Users

built-in update system

- C -

C:\Program Files

C:\Program Files (x86)

Call History

Caller ID

IconFollow Up Tab
IconCaller ID Service

Caller ID Service

Caller Information

IconView Menu
IconInbox

CallFlow

Calls Logged

CAPS LOCK

Categories

Cell

IconAdding an External User
IconEditing an External User
IconAutomatic Message Forwarding
IconForgotten Passwords

Cell/Mobile

Cell/Mobile Number

Change Adapter Options

Changes and New Features

Check for Update

Check Inbox

Checking Windows Permissions

Clear All Message Actions

Clear All Message Details

Client/Server

Cloud

IconAdministrator Notifications
IconUsers

CloudMail

Communication Settings

IconSystem Admin Menu
IconForgotten Passwords

Communications Port

Compatibility

Completed

Config Restore

Configuration Files

Configuring the Toolbars

congested

Connect

Connected apps & sites

connecting

Connection Modes

Connection Troubleshooter

connectivity

connectivity issues

Contact Types

Control Bar

Control Center

IconInstallation
IconSetting Up the Connection to the Server
IconManaging PhonePad Services
IconServer IP Address
IconControl Center
IconMonitoring the PhonePad Services
IconConnection Issues

correct permissions

currently logged in

Custom

IconUser Interface Modes
IconConfiguring the Toolbars

Custom field

Custom Field 1

Custom Field 2

custom template

Customizing Labels

- D -

damaged configuration file

Dashboard

IconManager Tab
IconDashboard

data corruption

Data migration

data packets

data structures

Database

IconRestoring a Backup for a Previous Version
IconBackups vs Snapshots

database configuration file

IconConfig Restore
IconLogin Validation Error

Database information

Database Repair

Database Repair Application

Database Restore

Database Statistics

database systems

Database Updates

Database Upload

DatabaseDownload

DatabaseRepair

DatabaseRestore

Date of Birth

Default Gateway

default templates

IconMessageSender Templates
IconMessage Templates_2

Delete a Custom Field 2 Item

delete a Group

Delete a Message Action

Delete a Message Detail

Delete Message

Delete user account

Deleted

IconFolder Tree
IconDeleted Messages

Deleted folder

Details

Device Name

IconAdding Users
IconForgotten Passwords

Dial Number

Disable Auto Login

Document Type

IconEdit a Document Type
IconDelete a Document Type
IconSet a Default Document Type

Document Types

IconDocument Types
IconClear All Document Types

documents

Drop-Down List

dropouts

duplicate address book entries

duplicates

- E -

Edit a Custom Field 2 Item

Edit a Message Action

Edit a Message Detail

Edit Field

Editing an External User

Editing PhonePadLocalSettings.Ini

elevated privileges

Email

IconAdding Users
IconAdding an External User
IconEditing an External User
IconAdministrator Notifications
IconUsers
IconAutomatic Message Forwarding
IconSetting Up Automatic Message Forwarding
IconForgotten Passwords

Email Address

IconCustomizing Labels
IconForgotten Passwords

Email Message

Errors

establish a connection

Ethernet

Event Viewer

exception rules

IconInstallation
IconFirewalls

Excessive CPU usage

excessive disk activity

Exit (and Logout)

External User

external users

IconManager Tab
IconExternal Users
IconImporting External Users
IconEditing an External User
IconSending Messages to External Users

- F -

Filtering Log Entries

Find duplicate Address Book entries

firewall

IconInstallation
IconSetting Up the Connection to the Server
IconFirewalls

firewall software

IconSetting Up the Connection to the Server
IconSystem Information

folder structure

Follow Up

Follow Up Completed from Message Logged

Follow Up Completed from Message Read

Follow Up Notes

Force Restart

Forgotten Passwords

Freezing

- G -

Giving a User Access to Another User's Folders

Global Search

Global Searching

GMail

IconIf You Have Google's Two-Step Verification Enabled
IconIf You Don't Have Two-Step Verification Enabled

GMail account

IconIf You Have Google's Two-Step Verification Enabled
IconIf You Don't Have Two-Step Verification Enabled

Group Folder

Group folders and all messages

Group Inbox

IconAdding a Group
IconDeleting a Group

Group Inbox for receiving messages

Group members

Groups

Groups Folders

- H -

Heavy Server Load

help

Hidden Account

high amounts of processing

high memory usage

High Network Traffic

high number of users

Host PC

IconInstalling PhonePad on a Host PC
IconInstalling PhonePad 5 Workstation on My Server or Host PC
IconWhat is a Host PC?
Icon2b. Setting Up Port Forwarding

How Updating Works

- I -

I Forgot My Password

IconLogging In
IconI Forgot My Password
IconAdding Users
IconUsers
IconForgotten Passwords

Identification

Identification Label

If You Don't Have Two-Step Verification Enabled

If You Have Google's Two-Step Verification Enabled

Import

IconImporting Users
IconImporting

Import Custom Field 2 Items

Import Message Actions

Import Message Details

Importing Users

inbound and outbound exception rules

Inbound Firewall Rule

Inbox

IconInbox
IconFolder Tree

Inbox - View Other Inboxes

IconGiving a User Access to Another User's Folders
IconUser List for Viewing Inboxes

Inbox Filtering

Include Backups

Install

IconCaller ID Service
IconMessageSender
IconPhonePad 5 Server
IconService Monitor

Install the PhonePad 5 Server

Installing and Starting the MessageSender Service

Installing MessageSender 6 on a Server or Host PC

Installing PhonePad 5 Workstation on My Server or Host PC

Installing the MessageSender Service

Instant Chat

insufficient access rights

IP Address

IconManaging PhonePad Services
IconServer IP Address
Icon3. Setting a Static IP Address

IP Addresses

- L -

Label Editor

IconManager Tab
IconManager Menu
IconCustomizing Labels

Latest News

IconHelp Tab
IconHelp Menu

License

IconHelp Tab
IconHelp Menu
IconLicensing MessageSender 6

License Details

License Information

Licensing PhonePad

limit the number of backups

Local Address

Local Area Network

Local Mode

Local Ports

Location

log files

Log Viewer

IconSystem Admin Tab
IconSystem Admin Menu
IconOpen Log Viewer
IconLogs

Login

Login Enabled

Login Expires

Login Validation Error

login window

LogManager

Logout Users

logs

IconCaller ID Service
IconMessageSender
IconPhonePad 5 Server
IconService Monitor
IconBackups vs Snapshots
IconLogs

Lookup Lists

- M -

Maintain Lookup Lists

manage and control

Manage Groups

IconManager Tab
IconManager Menu
IconSetting Up Groups

Manage Lookup Lists

IconManager Tab
IconCustomizing Labels

Manage Queue

Manage Templates

Manage Users

IconManager Tab
IconManaging Users

Manager

IconAdding Users
IconExternal Users
IconMessageSender

Manager Tab

Managers

Managing MessageSender Templates

Managing PhonePad Services

IconManaging PhonePad Services
IconControl Center

Manual Backup

manually configure your security software's firewall

Mark message as read when previewed

Master View

IconManager Tab
IconManager Menu
IconMaster View

Message Action

IconAdd a Category_3
IconEdit a Category_3
IconDelete a Category_3

Message Actions

IconClear All Categories_3
IconRecreate Message Actions
IconImport Categories_4

Message Alert

Message Archives

Message Archiving

Message Detail

IconAdd a Category_2
IconDelete a Category_2

Message Detail,

Message Details

IconClear All Categories_2
IconRecreate Message Details
IconImport Categories_3

Message Filter

Message Overview

IconManager Tab
IconMessage Overview

Message Preview

Message Queue

IconMessageSender Queue
IconManaging the MessageSender Queue

Message Read

Message Templates

MessageSender

IconExternal Users
IconMessageSender Queue
IconMessageSender
IconInstalling MessageSender 6 on a Server or Host PC
IconMessageSender Trial Period
IconMessage Templates_2
IconLicensing MessageSender 6

MessageSender 6 installer

MessageSender 6 Service

MessageSender Manager

IconSetting Up Automatic Message Forwarding
IconManaging the MessageSender Service

MessageSender Message Queue

IconSystem Admin Menu
IconManaging the MessageSender Queue

MessageSender Queue

IconMessageSender Queue
IconManaging the MessageSender Queue

MessageSender service

IconMessageSender
IconInstalling MessageSender 6 on a Server or Host PC
IconInstalling and Starting the MessageSender Service

MessageSender Settings

IconMessageSender Settings
IconSetting Up the MessageSender Service
IconMessage Templates_2

Mobile

IconAdding an External User
IconEditing an External User
IconAutomatic Message Forwarding
IconForgotten Passwords

Mobile/Cell Number

Monitor Services

Monitor SQL Performance

Monitoring PhonePad Services

Move Database

move your database

move your PhonePad 5 database

Moving Your PhonePad 5 Database

Moving Your PhonePad Database

Moving Your PhonePad Database to Another Drive

Multiple IP Addresses

Multiple Servers

My Downloads

My PhonePad

- N -

NAS

network adapter

network connection

network drive

new Document Type

New Outgoing Message

New Phone Message

New Text Message

Notes

Notes Checkboxes

Notes Color

Notes Name

notification

Notifications

Notifications Port

number of backups

- O -

On/Off

online PhonePad account

online support center

Options

Other Google Account Settings

IconIf You Have Google's Two-Step Verification Enabled
IconIf You Don't Have Two-Step Verification Enabled

Outgoing

Overview

IconManager Menu
IconMessage Overview

overworked Server

- P -

P5Database.exe

Password

Passwords

Peer-to-Peer networks

performance

Performance Boost

IconPerformance Boost_2
IconPerformance Boost

permanently deleted

permissions

IconPhonePad 5 Server
IconApplication Folders
IconPhonePad 5 Server Folders

PermissionsCheck

Personal Folders

phone systems

PhonePad 4 database

PhonePad 5 database

PhonePad 5 Server

IconInstalling PhonePad 5 Workstation on My Server or Host PC
IconWhat is a Host PC?
IconMultiple Servers
IconPhonePad 5 Server Folders

PhonePad 5 Server Folders

PhonePad 5 Server service

PhonePad 5 Server software

PhonePad 5 Workstation

PhonePad 5 Workstation software

PhonePad freezes when starting

PhonePad Home Page

PhonePad Remote

Icon4. Installing PhonePad Remote
Icon5. Using PhonePad Remote
Icon6. Updating PhonePad Remote

PhonePad Repair

PhonePad Server

PhonePad services

IconManaging PhonePad Services
IconSettings

PhonePad Web Password

PhonePadLocalSettings.Ini

IconPhonePadLocalSettings.ini
IconEditing PhonePadLocalSettings.Ini

port 12600

IconSystem Requirements and Specifications
Icon2. Configuring Your Router to Allow Connections

Port 15350

port forwarding

Icon2. Configuring Your Router to Allow Connections
Icon3. Setting a Static IP Address

Port Forwarding Service

ports open

Preferences

Preferred DNS Server

Preview

Print

Print Message List

Print Setup

Process Monitor

Processes

IconPhonePad 5 Server
IconConnection Issues

ProcessMonitor

Protocols

Public Folders

Purchase

Pushover

IconAdding Users
IconGiving Users Access to SMS and Pushover
IconAdding an External User
IconEditing an External User
IconPushover
IconSetting Up Pushover
IconAdministrator Notifications
IconUsers
IconAutomatic Message Forwarding
IconSetting Up Automatic Message Forwarding
IconForgotten Passwords

Pushover Android app

Pushover Device

IconAdding an External User
IconEditing an External User

Pushover Device Name

Pushover iOS app

Pushover Messages

- Q -

Quick Print

- R -

Read Messages

Real-Time Protection

Real-Time Scanning

IconAnti-Virus Software
IconFreezing on Startup
IconReal-Time Scanning

Rebuild MessageSender Standard Templates

Received Calls

Receptionist Mode

Recreate Message Actions

Recreate Message Details

References

Refresh User List

RelocateDatabase

Relocating Your PhonePad Database to Another Drive

Remote Access

IconSystem Admin Menu
IconRemote Access
Icon1. Enabling Remote Connections

Remote Access Code

IconRemote Access
Icon1. Enabling Remote Connections
Icon5. Using PhonePad Remote

Remote Access Enabled

IconRemote Access
Icon1. Enabling Remote Connections

Remote Mode

Remote Trace

Renew Now

renewal

Renewing Your Update Plan

Repair

IconPhonePad Repair Option
IconRepair Now
IconDatabase Repair Application

Repair Code

Repair Completion

Repair Database

Repair Now

repair your database

repaired

Repairing Your PhonePad Database

Reply To Email

Reports

IconManager Tab
IconManager Menu
IconReports

restart

IconService Monitor
IconSettings

Restore

IconRestoring a Backup
IconRestoring a Backup for a Previous Version
IconRestoring from a Snapshot

Restore Snapshot

restoring

Restoring a Backup

Restoring a Backup for a Previous Version

Restoring a Backup Using the Restore Option

Restoring from a Snapshot

Restoring Your Data from a Backup

IconRestoring Your Data from a Backup
IconDatabase Restore

router

router firewall rule

Run as Administrator

IconRunning Programs as an Administrator
IconCaller ID Service
IconMessageSender
IconPhonePad 5 Server

Run this program as an administrator

- S -

Scan IP

Schedule a Repair

Search

IconTools Menu_2
IconInbox
IconExternal Users

Searching

security software

IconAnti-Virus, Anti-Spyware and Other Security Software
IconReal-Time Scanning
IconFirewalls

Send Broadcast

Sending Messages to External Users

Sending Options

Sending Your Log Files to PhonePad Support

SendNumber

SendNumberExternalUser

SendNumberUser

Sent

Server

IconInstalling PhonePad 5 Workstation on My Server or Host PC
IconWhat is a Host PC?
Icon2b. Setting Up Port Forwarding

Server Access Key

Server Application Files

Server Auto Discovery

Server Logs

Server Sessions

IconSystem Admin Menu
IconServer Sessions

Server Setup

Server Update

IconAdministrator Notifications
IconOptions
Icon6. Updating PhonePad Remote
IconUpdating PhonePad from My PhonePad

Server Updates

IconSystem Admin Menu
IconServer Updates
IconUpdating PhonePad 5

ServerIP

ServerOverride

ServerPort

ServerScan

service

Service Monitor

IconService Monitor
IconSettings
IconMonitoring the PhonePad Services

Service Monitor service

Service Status

IconCaller ID Service
IconMessageSender
IconPhonePad 5 Server
IconService Monitor

services

Sessions

Setting Address Book Permissions

Setting Up an Account

IconSetting Up SMS Global
IconSetting Up Clickatell

Setting Up an Account with Clickatell

Setting Up an Account with Pushover

Setting Up an Account with SMS Global

Setting Up Pushover

Setting Up the Service from Within PhonePad

Settings

IconIf You Don't Have Two-Step Verification Enabled
IconCaller ID Service
IconPhonePad 5 Server
IconService Monitor
IconMessage Templates_2
Icon3. Setting a Static IP Address

Setup Service

IconInstallation
IconInstallation

Short Messages

Signing in to Google

Slow response times

SMS

IconGiving Users Access to SMS and Pushover
IconAdding an External User
IconSMS
IconAdministrator Notifications
IconUsers
IconAutomatic Message Forwarding
IconSetting Up Automatic Message Forwarding
IconForgotten Passwords

SMS Messages

snapshot

IconRestoring from a Snapshot
IconRestore Snapshot

Snapshots

IconRestoring from a Snapshot
IconOptions
IconBackups vs Snapshots

Specifications

Speed Issues

Speed Test

IconSystem Admin Menu
IconSpeed Test
IconSpeed Tests

SQL Performance Monitoring

Standard

Standard templates

Standard User

Start

IconCaller ID Service
IconMessageSender
IconPhonePad 5 Server
IconService Monitor

Start All Services

starting PhonePad

Startup

Startup Errors

static IP Address

Stop

IconCaller ID Service
IconMessageSender
IconPhonePad 5 Server
IconService Monitor

Stop All Services

Subnet mask

suggestions

Support

IconHelp Menu
IconLogs

Support Plan

Switch User

System Admin

IconRunning a Manual Backup
IconMessageSender Queue
IconSpeed Test
IconSQL Performance Monitoring
IconSetting Up the MessageSender Service
IconManaging the MessageSender Queue

System Administrators

IconManagers and System Administrators
IconSystem Administrators
IconBroadcasting Messages to Users

System Errors

System Events

IconServer Logs
IconNetwork Connectivity

System information

IconHelp Menu
IconSystem Information

System Logs

IconSystem Admin Menu
IconNetwork Connectivity

System Maintenance

System Requirements

System Rules

IconSystem Admin Menu
IconSystem Rules

system tray

- T -

TCP

TCP/IP

templates

IconMessageSender Templates
IconMessage Templates_2

Tip of the Day

toolbar

Toolbar Configuration

Tools Menu

Trial Period

trial period you

Trial Update Plan

Troubleshooting Problems

twork & Internet

Two-Step Verification Enabled

- U -

UDP

IconSystem Requirements and Specifications
IconFirewalls

unable to locate your PhonePad 5 Server

Unarchiving Messages

Uncompleted

Uninstall

IconCaller ID Service
IconMessageSender
IconPhonePad 5 Server
IconService Monitor

update

Update Plan

IconHelp Tab
IconHelp Menu
IconUpdate Plan
IconRenewing Your Update Plan

Update Plan Number

Update Plans

update system

update your Server or Host PC

updated

Updating PhonePad

Updating PhonePad 5

Updating PhonePad from My PhonePad

upgrade

Upgrading from PhonePad 4

USB drive

User Access

User Email Accounts

User Guide

User Information

User Interface Mode

IconUser Interface Modes
IconConfiguring the Toolbars

User Interface Modes

User Key

user list

User Management

IconManager Menu
IconPushover
IconSMS

User Message Status

User Notification Settings

Username

usernames

Using GMail with PhonePad 5

- V -

version

version mismatch

version number

Video Tutorials

View Archived Messages

View Message

Viewing Other Users' Inboxes

IconGiving a User Access to Another User's Folders
IconUser List for Viewing Inboxes

- W -

Wait for Network Connection on Startup

IconWindows Startup
IconWorkstation Configuration

Welcome Screen

IconWelcome Screen
IconView Menu

What is a Host PC?

What's New

What's New in PhonePad 5

WhereRU

Windows Event Viewer

Windows Firewall

IconInstallation
IconSetting Up the Connection to the Server
IconFirewalls

Windows Startup

Wireless

Workstation Config

Workstation Configuration

IconWhat to Do if PhonePad Can't Find the Server
IconEditing PhonePadLocalSettings.Ini

Workstation Logs

Workstation Setup

Workstation Updates

IconUpdating PhonePad 5
IconBackups vs Snapshots

WorkstationConfig

WorkstationConfig.exe

www.myphonepad.com

IconRestoring a Backup for a Previous Version
IconUpdating PhonePad 5
IconUpdating PhonePad from My PhonePad

- Y -

Your License Information