If you have any problems licensing your copy of PhonePad, please contact Cybercom Software Support.

Licensing PhonePad is quick and simple. Just enter your license info, one click, and you're done! When Logged into PhonePad 1. Select License from the Help menu. 2. Enter the Client Number that you received when you purchased PhonePad. 3. Enter the Email Address you provided when you purchased PhonePad. 4. Enter the Serial Number that you received when you purchased PhonePad. 5. Click the Activate button. This step will retrieve your license key from our license server (this may take a couple of minutes because the License program has to establish a connection with the license server, verify your details, and then download the license key). 6. The license key will be installed in your PhonePad database. From the Evaluation Screen 1. Click the License button on the evaluation screen. 2. Enter the Client Number that you received when you purchased PhonePad. 3. Enter the Email Address you provided when you purchased PhonePad. 4. Enter the Serial Number that you received when you purchased PhonePad. 5. Click the Activate button. This step will retrieve your license key from our license server (this may take a couple of minutes because the License program has to establish a connection with the license server, verify your details, and then download the license key). 6. The license key will be installed in your PhonePad database. Please note: The above steps only need to be performed once on your network. You do not need to perform these steps on each workstation as, once the license key is installed, all workstations are automatically licensed. Important: You may need to configure your firewall software to allow this connection. If you get a message from PhonePad program saying that it can't connect to the license server, please check your firewall software as it is probably blocking the connection.