Privacy Policy

We take your privacy and security seriously. • The only way we collect email addresses is if a trial product is downloaded, a product is purchased from this website, or you subscribe to our blog. • We do collect personal information via software licensing, however, this information is used only for the purposes of software licensing, client identification and verification. This information is treated with the strictest confidence and is never shared with external individuals, organizations, resellers or joint-venture partners. • We do collect personal information when you purchase one of our products but only the information you provide to us. If we didn’t do this then you wouldn’t be able to receive your license information, online account login details, and important information on installing, setting up, and using our software. You would also be unable to recover this information if you lost it and we didn’t keep a record. • We do collect personal information supplied via mailing list subscription (Firstname and Email Address). This information is used only for mailing list purposes, ie. to keep you informed of new releases, for marketing purposes and for important announcements. • We do log IP Addresses for successful and failed attempts to login to the client portal (My PhonePad) for the purpose of protecting your account and preventing unauthorized access. • We do use Google Analytics on our website but we do not share personal data with them. They may collect information for the purposes of traffic analysis and may use cookies. • Except for emails you initiate to us for sales or support purposes, all emails we send to you always include an unsubscribe link at the bottom of the email so you can opt out at any time. • We never spam so if you receive an email from us that we initiated, it means that you have subscribed to an email list, either because you downloaded a trial product or purchased a product from this website. • We do not purchase or otherwise acquire email addresses or other personal information from so called “data providers”. • We do not collect email addresses or domain information from visitors browsing our website. • We do not set cookies, except for the "Remember Me" option when you login to the client portal (My PhonePad) or any of our other online systems you have registered for. This is purely for your convenience and you do not have to use this option. • We do not store credit card information or other financial data. • If you have purchased a product from us, you always have the option to login to the client portal (My PhonePad) and view any information we have about you. You are able to update or delete this information at any time. Remember, the only information we could have about you is what you have given us. • At your request we will permanently delete any online account you have with us. If you have any questions or concerns about our privacy policy, please contact sales@cybercom-software.com