PhonePad Freezes Overnight

Do you leave PhonePad running overnight on your workstations? When you arrive at work in the morning do you find that PhonePad has frozen, ie. become unresponsive?

Here’s Why This Happens

The explanation, and solution, are simple. PhonePad on your workstations communicates with PhonePad on your Server (or Host PC) using the TCP protocol. If your workstation’s Power Plan is set to go into sleep or hibernation mode overnight then Windows will drop all TCP connections as it goes into power save mode, including the connection to the PhonePad Server. There are two solutions: • Log out of PhonePad before you go home. or • Change your Power Plan so that your workstation never goes into Sleep mode.
Help & Support Support Options Update Plans Support Tools Installation Assistance Remote Support Knowledge Base Terms and Conditions My Account FAQs Links
Learn Learning Center Getting Started Online Help Manuals FAQs Video Training
Company About Us Contact Us Privacy Policy Blog
Get It Now Download Order Services Custom Software Development
Products PhonePad • Overview • Features • Why You Need PhonePad • Pricing • Licensing PhonePad • Upgrading from PhonePad 4 MessageSender • Licensing MessageSender • Setting Up MessageSender Appointment Calendar
?
Copyright © 1995 - 2024 Cybercom Software. All rights reserved. Family Owned Business since 1995.
Celebrating 29 Years
Help & Support Support Options Update Plans Support Tools Installation Assistance Remote Support Knowledge Base Terms and Conditions My Account Links
Learn Learning Center Getting Started Online Help Manuals FAQs Video Training
Company About Us Contact Us Privacy Policy Blog
Get It Now Download Order Services Custom Software Development
Products PhonePad • Overview • Features • Why You Need PhonePad • Pricing • Licensing PhonePad • Upgrading from PhonePad 4 MessageSender • Licensing MessageSender • Setting Up MessageSender Appointment Calendar
Copyright © 1995 - 2024 Cybercom Software. All rights reserved. Family Owned Business since 1995.

PhonePad Freezes Overnight

Do you leave PhonePad running overnight on your workstations? When you arrive at work in the morning do you find that PhonePad has frozen, ie. become unresponsive?

Here’s Why This Happens

The explanation, and solution, are simple. PhonePad on your workstations communicates with PhonePad on your Server (or Host PC) using the TCP protocol. If your workstation’s Power Plan is set to go into sleep or hibernation mode overnight then Windows will drop all TCP connections as it goes into power save mode, including the connection to the PhonePad Server. There are two solutions: • Log out of PhonePad before you go home. or • Change your Power Plan so that your workstation never goes into Sleep mode.