PhonePad Update Plans

Developing software is a time consuming and expensive business. So that we can continue to develop PhonePad and provide more frequent releases, we have introduced annual update plans. When you purchase PhonePad 5 you also get an Update Plan for 12 months. After that you will need to renew your Update Plan if you wish to continue to receive updates. Update plans are 30% of the license cost. If your Update Plan expires, you have up to 6 months to renew it at 30%. After that, the renewal cost increases by 15% every 3 months up to a maximum of 75%. Important: Your PhonePad 5 license is perpetual, which means it never expires. If you decide not to renew your update plan PhonePad 5 will continue to work. It is not dependant on having a current update plan.
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What is an Update Plan? It’s a plan that provides you with 12 months of free minor and major updates. How Much Does an Update Plan Cost? It costs just 30% of your license cost (if you renew within 6 months of the expiry date). When you purchase PhonePad a 12 month update plan is included, so you don’t have to worry about it for the first 12 months. Do I Have to Renew My Update Plan When It Expires? No. It is completely optional. What Happens if I Don’t Renew My Update Plan? You will no longer receive major and minor updates. What’s the Benefit of an Update Plan? You receive all minor updates at no extra charge. These contain new features, improvements, enhancements and bug fixes. If any major new versions are released during the period of the update plan, you will also receive these at no extra charge. Does an Update Plan Include Support? No. Free email support is provided whether or not you have a current Update Plan. However, as a bonus you can receive up to two (2) free remote support sessions per year (non-accumulating) if required when you have a current Update Plan*.
* Not all issues require a remote support session. Most can be resolved by email.
Within 6 months
Within 9 months
Within 12 months
After 12 months
Update Plan Cost
30%
45%
60%
75%
Update Plan Renewal Cost After Expiry
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Update Plans

Developing software is a time consuming and expensive business. So that we can continue to develop PhonePad and provide more frequent releases, we have introduced annual update plans. When you purchase PhonePad 5 you also get an Update Plan for 12 months. After that you will need to renew your Update Plan if you wish to continue to receive updates. Update plans are 30% of the license cost. If your Update Plan expires, you have up to 6 months to renew it at 30%. After that, the renewal cost increases by 15% every 3 months up to a maximum of 75%. Important: Your PhonePad 5 license is perpetual, which means it never expires. If you decide not to renew your update plan PhonePad 5 will continue to work. It is not dependant on having a current update plan.
Get It Now Download Order Services Custom Software Development
What is an Update Plan? It’s a plan that provides you with 12 months of free minor and major updates. How Much Does an Update Plan Cost? It costs just 30% of your license cost (if you renew within 6 months of the expiry date). When you purchase PhonePad a 12 month update plan is included, so you don’t have to worry about it for the first 12 months. Do I Have to Renew My Update Plan When It Expires? No. It is completely optional. What Happens if I Don’t Renew My Update Plan? You will no longer receive major and minor updates. What’s the Benefit of an Update Plan? You receive all minor updates at no extra charge. These contain new features, improvements, enhancements and bug fixes. If any major new versions are released during the period of the update plan, you will also receive these at no extra charge. Does an Update Plan Include Support? No. Free email support is provided whether or not you have a current Update Plan. However, as a bonus you can receive up to two (2) free remote support sessions per year (non-accumulating) if required when you have a current Update Plan*.
* Not all issues require a remote support session. Most can be resolved by email.
Within 6 months
Within 9 months
Within 12 months
After 12 months
Update Plan Cost
30%
45%
60%
75%
Update Plan Renewal Cost After Expiry